What are delegated rules in Pega?

Delegated rules in Pega refer to those rules that can be modified by business users without requiring any programming knowledge. This is a key feature of the Pega platform, allowing business stakeholders to make changes to certain rules in order to adapt processes and functionalities to evolving business needs. By enabling delegation, Pega empowers users who have a deep understanding of their business requirements to directly influence how applications behave, thereby enhancing agility and responsiveness.

This approach is advantageous because it reduces the burden on technical teams and fosters a more collaborative environment where business objectives can be addressed in real-time. Tools and interfaces are designed for ease of use, allowing non-technical users to make informed adjustments without needing to learn a coding language or delve into complex programming concepts.