What distinguishes work parties from work objects in Pega?

Work parties are specifically designated to represent the stakeholders involved in a case, such as users, customers, or any other entities that have a role or interest in the case process. They help in defining who is involved in the case and facilitate communication, collaboration, and action among those stakeholders throughout the lifecycle of the case.

On the other hand, work objects are the actual cases themselves—they encapsulate data and processes related to a particular job or transaction. These work objects are what users interact with during the execution of processes within the Pega platform. They hold information pertinent to the case and track its progress through various stages and assignments.

This distinction highlights that while work parties are concerned with the ‘who’ aspect of a case, work objects deal with the ‘what’—the specific case being executed. Thus, the relationship between work parties and work objects is essential for managing cases effectively, as stakeholders (represented by work parties) influence the behavior and status of the cases (represented by work objects).