What does "case life cycle" refer to in Pega?

The term "case life cycle" in Pega refers specifically to the stages a case undergoes from its creation to its resolution. This concept is fundamental in Pega as it outlines the entire process a case follows, encompassing various phases such as initiation, processing, evaluation, and conclusion. Each of these stages can include different actions, approvals, and procedures that need to be completed for the case to move forward and eventually reach its resolution.

Understanding the case life cycle is crucial for users and developers because it helps in designing workflows effectively, ensuring that all necessary steps are accounted for and that the system can automatically manage transitions between stages. Each stage may involve different roles, tasks, and conditions that dictate how and when the case progresses, reflecting the dynamic nature of business processes modeled within Pega applications.

In contrast, the other options pertain to different aspects of application development or user interaction, which do not align with the specific definition of a case life cycle. The stages of application development and deployment are relevant to software engineering or project management but do not address the sequence of a case’s journey. Similarly, the stages of a user’s login process are focused on user authentication rather than the management of cases within the Pega system.