What does Change Control identify in Pega?

Change Control in Pega is a crucial aspect that focuses on managing changes in the application. It encompasses the systematic process of identifying, documenting, and approving changes to ensure that any updates made to the application are controlled and do not negatively impact the existing functionalities. This includes tracking modifications that may arise from new requirements, bug fixes, enhancements, or other adjustments that might be necessary during the application maintenance life cycle.

Effective Change Control contributes to maintaining the integrity of Pega applications by providing a structured approach to implement changes, ensuring that all stakeholders are informed, and that any potential risks are assessed prior to deployment. This process helps organizations maintain consistency, reliability, and compliance in their application management.

The other concepts, such as creating new user accounts, optimizing application performance, or training end-users, do not directly relate to the core function of Change Control. They focus on different aspects of application lifecycle management, user onboarding, and operational efficiency rather than the structured management of changes within an application.