What is organized within stages to define the paths a case must follow?

The answer is processes, which are structured sequences of activities and tasks that guide the progression of a case through its lifecycle. Organized within stages, processes define the various paths a case can take, allowing for different outcomes based on the conditions met during execution.

In Pega, processes are essential in modeling how a case progresses from one stage to another. Each stage can contain various steps, and those steps may include actions taken by users or the system, decisions based on certain criteria, or other business logic that dictates how the case should move forward. This structured approach ensures consistency and efficiency in case management.

The other options, while relevant in a business process context, do not specifically pertain to defining the paths a case follows. Actions refer to the specific deed or function performed within a process, roles define the responsibilities of users in the context of a case, and objectives relate to the goals set within the case, but they do not encapsulate the structured pathways that processes provide for the cases.