What is the purpose of alternate stages in a process?

The purpose of alternate stages in a process is to organize process steps that may not be part of the normal course of events. These stages provide flexibility in case management by allowing the definition of different pathways or scenarios based on specific conditions or triggers. For instance, if a case encounters an unexpected situation or requires additional actions that are not part of the main flow, alternate stages can be utilized to handle these variations effectively.

Using alternate stages helps improve the overall workflow by accommodating exceptions and special conditions, ensuring that the case can adapt to varying circumstances without disrupting the primary sequence of steps. This enables a more robust case management system where both the regular and special scenarios can be addressed seamlessly.