Which service is specifically designed to help manage customer relationships in Pega?

Prepare for the Pega Revature Test. Use flashcards and multiple choice questions with hints and explanations to enhance your understanding. Get ready to excel in your exam!

Pega CRM, or Customer Relationship Management, is specifically designed to help organizations manage interactions and relationships with their customers. It provides tools and features that enable businesses to capture customer data, track interactions, and facilitate communication across various channels.

Additionally, Pega CRM emphasizes improving customer satisfaction and loyalty by offering insights that help in tailoring services and responding to customer needs effectively. This service integrates seamlessly with Pega's other offerings, enhancing the overall ability to provide a cohesive customer experience.

The other options focus on different aspects of Pega. While Pega Cloud refers to the cloud-based infrastructure services provided by Pega, Pega Community is designed for collaboration and sharing among users, and Pega Marketing focuses on strategic outreach and marketing automation. None of these specifically targets the management of customer relationships in the comprehensive way that Pega CRM does.

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